Welcome to our store
At Peachy N Pumped, we value and care about our customers. We are committed to ensuring that your shopping experience is seamless and enjoyable. We strive to exceed your expectations by offering high-quality products and exceptional customer service. Our team is committed to making sure that you are satisfied with your purchase so that you can shop with confidence.
What is your cancellation policy?
You may cancel your membership subscriptions for programs at any time without cancellation fees, but we do not refund wages spent.
I changed my mind, can I get a refund?
Due to these items being very limited, we do not take returns for refunds or credit. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct item, size, color, etc. of your items.
What is your return policy?
We do not accept returns. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and colors of your items.
Please do not ship your items to our location with the intention to return the item
and receive a refund. Items sent to our location will not be returned to the sender under any circumstance unless paid for by the sender.
In-store purchases CANNOT BE EXCHANGED THROUGH THE MAIL *
What is your gift return policy?
We do not accept gift returns. ALL SALES ARE FINAL. If you would like to exchange a gift for a different size, please see the below exchange policy for instructions on how to request an exchange, if possible.
Can I return or exchange a sale item?
We do not accept returns for sale items. ALL SALES ARE FINAL.
What is your exchange policy?
We will only CONSIDER exchanges for size, damages, defects, or if the wrong product(s) were shipped to you by mistake.
If you would like to exchange an item for size, please contact customer service for authorization. To be considered, exchanges must be requested within 48 hours of receipt and items must be in new condition
(un-worn with all tags and labels attached).
If you would like to exchange an item due to defect or damage at the time of delivery to you, please contact customer service for authorization. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of
the defect or damage. If entitled to a replacement item due to defect or damage, we will replace the product, subject to inventory, within a reasonable period of time.
If you would like to exchange an item due to the wrong item being shipped to you, please contact customer service for authorization. Upon receipt of the wrong item, we will fully examine it and notify you via e-mail, within a reasonable period of time. If the wrong item is returned with damages or defects, you may be
responsible for damages or defects that were caused after you received the item. If entitled to a replacement item due to the wrong item being shipped to you, we will replace the product, subject to inventory, within a reasonable period of time.
All requests for an exchange must be made within 48 hours after the package is received.
The item MUST be in the same condition that it was received (unwashed and unworn). We CANNOT exchange the item if it has been worn, washed, or damaged.
If we authorize your exchange, please include a copy of the receipt, your contact number, and the item information (such as name, color, and size) that you would like with your return. After we have received the package, we will contact you to confirm the details and have the new item sent out.
All exchange shipments are the responsibility of the customer. Exchange requests made after 48 hours of receipt of the item will not be accepted.
ALL ELIGIBLE EXCHANGES ARE SUBJECT TO AVAILABILITY OF INVENTORY. ITEMS THAT ARE ELIGIBLE FOR AN EXCHANGE MAY ONLY BE EXCHANGED ONCE PER ORDER.
What if I never received my item?
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate.
If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.
How do I contact Customer Service?
Please contact us via our email at info@peachynpumped.com Please make sure to include all relevant information like your order number, product, style name, size and color so we can better assist you.
Do you ship internationally?
Currently we do not ship internationally.
Do you ship to Post Office Boxes?
Yes, we ship packages to PO Boxes.
Order & Shipping Policy
At Peachy N Pumped all orders ship within 3-10 business days after processing (not including holidays or weekends)
When you first place an order you will receive a confirmation email and when your order is shipped you will receive an email with tracking information.
Contact
Our Customer Service hours are Monday - Friday 9:00AM - 5:00PM.
To reach our Customer Service Department, regarding your online order, you can contact customer service by phone or via email.
Phone: 1-888-272-7730
Email: info@peachynpumped.com