Refund policy
What is our return policy?
We do not accept returns. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase you have selected the correct items, programs, sizes, courses, colors of your items, and all other products and services provided by us.
Please refrain from shipping your items to our location with the intention to return the item
and receive a refund. Items sent to our location will not be returned to the sender
under any circumstance unless paid for by the sender.
What is your gift return policy?
We do not accept gift returns. ALL SALES ARE FINAL. If you would like to
exchange a gift for a different size, please see the below exchange policy for
instructions on how to request an exchange, if possible.
Can I return or exchange a sale item?
We do not accept returns for sale items. ALL SALES ARE FINAL.
What is your exchange policy?
We do not accept exchanges. ALL SALES ARE FINAL. Please make sure that
before you finalize your purchase, you have selected the correct items, programs, sizes colors of
your items, and all other products and services provided by us.
We will only CONSIDER exchanges for size, damages, defects, or if the wrong
product(s) were shipped to you by mistake.
If you would like to exchange an item for size, please contact customer service for
authorization. To be considered, exchanges must be requested within 48 hours of
receiving and items must be in new condition
(un-worn with all tags and labels attached).
If you would like to exchange an item due to defect or damage at the time of
delivery to you, please contact customer service for authorization. Upon receipt of
the returned product, we will fully examine it and notify you via e-mail, within a
reasonable period of time, whether you are entitled to a replacement as a result of
the defect or damage. If entitled to a replacement item due to defect or damage, we
will replace the product, subject to inventory, within a reasonable period of time.
If you would like to exchange an item due to the wrong item being shipped to you,
please contact customer service for authorization. Upon receipt of the wrong item,
we will fully examine it and notify you via e-mail, within a reasonable period of
time. If the wrong item is returned with damages or defects, you may be
responsible for damages or defects that were caused after you received the item. If
entitled to a replacement item due to the wrong item being shipped to you, we will
replace the product, subject to inventory, within a reasonable period of time.
All requests for an exchange must be made within 48 hours after the package is
received.
The item MUST be in the same condition that it was
received intact, functioning properly, unused, unwashed, and unworn.
We CANNOT exchange the item if it has been used, worn, washed, or damaged.
If we authorize your exchange, please include a copy of the receipt, your contact
number, and the item information (such as program, product, item name, color, size, etc) that you would
like with your return. After we have received the package, we will contact you to
confirm the details and have the new item sent out.
All exchange shipments are the responsibility of the customer. Exchange requests
made after 48 hours of receipt of the item will not be accepted.
ALL ELIGIBLE EXCHANGES ARE SUBJECT TO AVAILABILITY OF
INVENTORY. ITEMS THAT ARE ELIGIBLE FOR AN EXCHANGE MAY
ONLY BE EXCHANGED ONCE PER ORDER.
What if I never received my item?
We are not responsible for lost or stolen packages confirmed to be delivered to the
address entered for an order. Upon request, we will confirm delivery to the address
provided, date of delivery, tracking information and shipping carrier information
for you to investigate. If an item was lost or stolen, it is your responsibility to file a
claim with the shipping carrier to receive compensation for lost or stolen packages
that are the fault of the shipping carrier.
How do I contact Customer Service?
Please contact us via our email at info@peachynpumped.com Please make sure to
include all relevant information like your order number, program, services purchased,
product, style name, size, etc.
Do you ship internationally?
Currently we do not ship internationally.
Do you ship to Post Office Boxes?
Yes, we ship packages to PO Boxes.
Order & Shipping Policy
At Peachy N Pumped all orders ship within 3-10 business days (not including holidays or weekends).
When you first place an order you will receive a confirmation email and an email when your order is shipped.